my.vdot.virginia.govReport a Road Problem - Virginia Department of Transportation

myVDOT Sign In or Register Go to www.vdot.virginia.gov Tap to call: 800-367-7623 Need Location Details Contact How can we help you? If your request is related to a road hazard that needs immediate attention, please call 1-800-367-7623 (FOR-ROAD). For emergencies, please dial 911. I need a road repaired I need something removed from a road I need signs, signals, or guardrail repaired I need new signs or traffic devices installed I need to report an issue on a sidewalk, or pedestrian or bicycle path I have a question or need information I want to submit a claim (includes mailbox damage) I want to submit a compliment Other For life-threatening emergencies, please call 911 immediately. What kind of repairs do you need? Fix a drainage problem Fix a pothole Repair an unpaved road Something else What seems to be backed up? Ditch Pipe / Culvert Drop Inlet Other / Not sure What type of road is it? Paved Unpaved Where is it located? In the road On the shoulder or median How can we repair this road? The road needs more gravel. The road needs grading. The road needs dust control. I need something else. Thank you. You’ll be able to give us more details about your need after you tell us where it is in the next step. What do you need removed? Remove a dead animal Remove debris Clear away trees or limbs Cut back bushes or tall grass Something else Where is it located? In the road On the shoulder or median What kind of animal was it? Cat Deer Dog Bear Possum Skunk Coyote Other Where is it located? In the road On the shoulder or in the ditch Overhanging the road VDOT is responsible for mowing vegetation on state maintained roadways only. Mowing is scheduled on an annual basis and typically begins in late April and ends in late October. On interstates, primary roads, and high-volume secondary roads, crews mow up to 18 feet from the pavement’s edge or to the center of the adjacent ditch. On Low-volume primary, most secondary roads, and subdivision routes, crews will mow up to nine feet from the pavement edge. Safety is our top priority. If citizens feel that there is a safety or sight-distance issue we ask that they report it to us and we will investigate it. Where is it located? In the road On the shoulder or in the ditch Thank you. You’ll be able to give us more details about your need after you tell us where it is in the next step. What needs to be fixed? Traffic signal Pedestrian signal Stop sign Yield sign Guardrail Other Traffic Device What is the problem with the signal? It’s not displaying anything It’s stuck on one color / not changing Signal timing is off: changing too slowly / quickly Some other Signal problem Note: Street name signs are typically maintained by localities, so please contact your locality first for related requests. What is the problem with the signal? It’s not displaying anything It’s stuck on one color / not changing Signal timing is off: changing too slowly / quickly Some other Signal problem Note: Street name signs are typically maintained by localities, so please contact your locality first for related requests. Note: Street name signs are typically maintained by localities, so please contact your locality first for related requests. Note: Street name signs are typically maintained by localities, so please contact your locality first for related requests. Note: Street name signs are typically maintained by localities, so please contact your locality first for related requests. What type of maintenance do you need? Fix a pothole Fix a drainage problem Remove a dead animal Remove debris Clear away trees or limbs Cut back bushes or tall grass Something else Please continue on to give us more details about the compliment on the following pages. Please continue on to give us more details. What is your question about? Current traffic conditions HOV (high occupancy vehicle) lanes E-ZPass Driver’s license or vehicle registration New or upcoming VDOT projects Permits or business with VDOT Adopting a highway Working for VDOT Other VDOT information 511 Virginia provides free real-time information about road conditions, construction delays, and other incidents to the traveling public. The 511 website provides information about lane closures, the ability to view traffic cameras, and the option to sign up for email alerts to deliver personalized, real-time traffic information on roads of interest. Visit 511Virginia.org HOV lanes allow users to travel faster, while also freeing up congestion in regular lanes. Find out how HOV lanes work and where they’re available below. Learn more about HOV lanes E-ZPass speeds up the process of passing through tolls by letting drivers prepay electronically. Drivers attach a small electronic device to their windshield or license plate and tolls are automatically deducted. Learn more about E-ZPass All driver and vehicle licensing and registration in Virginia is handled by the Department of Motor Vehicles, an agency separate from the Virginia Department of Transportation. Any questions related to driver or vehicle licenses and registration should be answered on the DMV website. Visit the DMV website The Virginia Department of Transportation conducts numerous projects and studies to determine the need, costs and impacts of proposed highway projects across the commonwealth. Learn more about our projects View projects and other maps The Virginia Department of Transportation makes it easy for you to do business with us. Do business with us Apply for permitsThe Adopt-a-Highway program provides an opportunity for you or your family, business or civic group to clean up litter. In 2012, more than 1,000 groups totaling more than 16,000 participants collected upwards of 25,000 bags of waste. Adopt a highway VDOT’s workforce builds, maintains and operates the country’s third-largest highway system. Most importantly, we serve more than eight million residents!There are plenty of opportunities to make your mark. Consider a career at VDOT The Virginia Department of Transportation (VDOT) is responsible for building, maintaining and operating the state’s roads, bridges and tunnels. Virginia has the third-largest state-maintained highway system in the country, behind Texas and North Carolina. Learn more about VDOT As you continue through this form, please tell us where you’d like us to consider adding new signs or traffic devices and why you think they are important. Individuals who believe that they suffered damage to their property due to the negligence of VDOT or its employees may submit a claim for potential reimbursement. VDOT administers property damage claims in the amount of $5,000 or less. If you are seeking reimbursement for bodily injuries or property damage greater than $5,000, please refer to the Virginia Tort Claims Act . Please be aware that VDOT cannot provide legal advice. Submission of a tort claim does not mean VDOT accepts liability and will pay the claim. VDOT is not an insurer of Virginia’s highways. Payment of a tort claim will only be made if a determination is made that VDOT or its employees were negligent. Your contact or interaction with VDOT about your claim may not constitute notice to the Commonwealth under the Virginia Tort Claims Act. Other state and local government agencies and contractors work on Virginia’s roadways and may be responsible for liability claims associated with their work. Please note, you will need to upload the following information: One estimate to repair (a second estimate will be required if VDOT decides to pay a claim) or proof of repair; Any pictures you wish to include; and Any additional supporting documentation that you would like the Tort Claims Section to consider in the determination of your claim For additional information, please refer to VDOT’s Tort Claims Information page . Note: VDOT does not maintain roads in cities, towns, or in Henrico and Arlington counties, except for interstates and major primary roads. VDOT does not maintain all sidewalks, or pedestrian or bike...